Frequently Asked Questions & Terms of Service
I do! Send me an email to sushisastudios@gmail.com with a description of what you'd like, as well as a reference photo if available, and I might be able to accept it! Make sure to read through my Commission Listing description for more information on content, rates, and copyright before messaging!
There may be a waitlist and a long wait time, so I recommend getting in line as soon as possible. There's no fee to be on the waitlist, so you can opt out at any time for free, up until the commission actually starts and the nonrefundable initial fee is purchased.
Depending on what you'd like to commission, I may offer either a regular commission, or a listing commission. I can also do Rigging-Only Commissions. Again, more information is in these listings!
Lastly, if I am unable to contact you for two weeks straight, I may cancel your commission, only deliver files that were paid for, reuse some assets from the commission (unless copyrighted), and you will be placed in the back of the commission waitlist. Please let me know if you need more time within that timeframe!
*I retain the right to refuse any service I am not comfortable doing*
Do you take commissions?
Send me an email at sushisastudios@gmail.com detailing what customization you'd like, or use the personalization feature for the model when purchasing, and I'll email an estimation on time/price. The final price will depend on the number/complexity of accessories, toggle emotes, and recoloring, and the final price may be more or less than the initial estimation. My currency is USD.
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My rate is $14/hour for products that I can then resell in my shop, or if you'd rather not have it resold, the rate is $22/hour. Resold items will be listed at a different price. Time is calculated with video recording, which will be compiled in a timelapse video upon completion and posted at SushisaStudios on Youtube, and the hourly rate is calculated using https://planetcalc.com/9184/
After your customization is approved, you'll be directed to purchase the base model if it hasn't been purchased yet (if applicable), which will officially begin the commission. We will communicate via email! I will make a few sketches of the edit, and when one is approved, I will make the polished version. When completed, I will send a clip of the customized model for final confirmation. Once accepted, a custom listing will be made for the service fee. When the custom listing is purchased I will email you your model!
*I retain the right to refuse services I am not comfortable doing*
How do I request customizations (accessories, toggle emotes, and/or recoloring) on preexisting models?
There are a few face tracking apps out there, but my program of choice is Vtube Studio. I have a series of tutorials on how to set up your model on SushisaStudio's Youtube Channel: https://www.youtube.com/watch?v=MECA-BfLQ30&list=PLHxsVCSJdwLP9YiokKYHJlK4kzUD8eiLr
If you need extra help, feel free to send me a message!
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Customizations are guaranteed to work with Vtube Studio. I am not familiar with other software aside from Vtube Studio, so please keep in mind that I'm unable to help if you run into issues specific to them. If you choose to use another face-tracking software, you will need to do your own research.
How do I make the Vtube Avatars work?
There are no refunds for digital items already sent to your email, as well as initial and ongoing fees for commissions already started. No refunds for earrings 1 week after delivery and/or worn.
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If you want to cancel an ongoing commission (not a listing commission), please let me know ASAP. I will only deliver everything that is paid for. I may reuse parts of an unfinished commission unless copyrighted.
What is the Return Policy/Refund Policy/Cancellation Policy?
For Ready-Made Avatars, Vtube Assets/Stickers, and Listing Commissions, you may use the model for monetized livestreams/videos/twitch emotes, but NOT merch, reselling, redistributing, or any other forms of income (i.e. NFT's) . This includes customized Ready-Made models, no matter how many customizations there are.
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For Digital Portraits, you may use the image for monetized livestreams/videos/twitch emotes and physical merch, but any other forms of income (i.e. NFT's) or selling the digital file itself is prohibited.
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For Regular Commissions, you may use the model for monetized livestreams/videos/twitch emotes and physical merch, but NOT reselling, redistributing, or any other forms of income (i.e. NFT's).
If you do use any of my products, I ask that you share a link to this website or SushisaStudio's Etsy store in your description!
What is your Copyright Policy?
Due to limited storage on this website, I need to send files via email. Rest assured that models are sent within 48 hours, which gives you a small window of space to request a refund before it's sent, should you desire it.
Providing your email does not automatically sign you up for newsletters!
Why do the digital files need to be manually emailed to me instead of an instant-download?
Absolutely not! You can be assured that all of my work from start to finish is genuine, authentic, and hand-made by watching recorded timelapses of projects on SushisaStudio's Youtube Channel!
Is any of your work AI?
I do not. Customizations/commissions/etc. take a long time to make, and I cannot guarantee something will be done at a certain time or at a certain price. Please plan with plenty of time and funds. It's only first-come first-serve basis, so you will not be moved to the front of the line.
Do you do rush jobs?
You can!
You can do so using Vtube Studio's built-in recoloring option, or putting the texture atlas .png in an art program. These options may be difficult as models have a ton of parts, and placement on the texture atlas may not be clear.
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Regardless of how many edits you or I do on a model, I do not allow any redistribution of the model!
Can I recolor Vtube Models/Stickers myself?
I'm on Deviantart, Artstation, Facebook, Instagram, Twitter, Patreon, Etsy, and Youtube! If you see my work being redistributed ANYWHERE else, please report it to me ASAP!
Where else is your work showcased?
Email me at sushisastudios@gmail.com for any further questions! I may add more questions/answers here if there are multiple similar inquiries!